https://sync-forums.resilioservices.com/discover/Sync Forums - All ActivityenHello ! never face just kind of issue ... but need more information : devices you want to sync ? do you have made any rooter upgade ? check firewalls, or any kind of network filtering ? Have you tried sync between PCs over a LAN LAN, deactivate firewalls on theses PCs ? Have you tried option use predifined host ? (for test)Sat, 28 Mar 2026 07:30:01 +0000There has been no positive change after trying what was stated in the articles. A new problem has also shown: On devices with multiple folders, only one will connect, as in one will say one of one peers is online and the other zero of one.Sat, 28 Mar 2026 06:39:50 +0000Hi, probably first post.. I found Resilio Sync when Dropbox no longer worked across the OS divide. SO currently at home I have MBP with El Capitan, Resilio 2.7.3 M1 mini Sonoma, Resilio 2.8.1 iMac (2013 running Sonoma via Open Legacy patcher on external SSD), Resilio 3.1.2 THIS seems to be giving me 6 days to get a [free] licence. But best NOT to mix v3 and V2 seems to be the advice. BUT v3 requires later macOS than El Cap - so something has to give or I am looking for another system again. Any experience, comments, advice? My starter idea is to down-date the iMac to 2.8.1 Something not requiring lots of time to clarify and check would be great as I have many time pressures just now.Thu, 26 Mar 2026 18:39:57 +0000Camera Folder cannot be written, but other folders are fine. Phone Model: Oppo Find N6(COLOROS 16.0.5, ANDROID 16)Thu, 26 Mar 2026 10:36:30 +0000You're not limited to 3 linked devices -- you can link multiple devices to the same Private Identity. Could it be that you're linking a new device in the wrong order? When linking devices, it does matter which device is linked to which, and which identity will be overwritten -- see here for details: https://help.resilio.com/hc/en-us/articles/205457815-Sync-Private-Identity-Linking-My-DevicesWed, 18 Mar 2026 16:36:43 +0000You actually can't "unlink" a device remotely from another one. But if you've uninstalled Sync and removed its settings on the device you're retiring, it won't show up online anymore. To get that device back online, you would need to install Sync again from scratch and link it as a new device to your other peers. So it won't come back online, and you can just "Hide" it from the offline devices list on your other devices to keep things tidy: https://help.resilio.com/hc/en-us/articles/204762439-How-to-clear-offline-devices-desktop-onlyWed, 18 Mar 2026 16:21:21 +0000Looks like a problem establishing a direct connection between peers - slow speed might be due to a relayed connection and by inability to connect even to relay - no connection at all. These articles would be a good starting point for troubleshooting: https://help.resilio.com/hc/en-us/articles/205450205-Peers-aren-t-connecting ttps://help.resilio.com/hc/en-us/articles/204754759-What-ports-and-protocols-are-used-by-Sync https://help.resilio.com/hc/en-us/articles/204754779-What-is-a-Relay-Server https://help.resilio.com/hc/en-us/articles/205450195-Download-upload-speed-is-very-slow If issues with certain files remain when connectivity issue is resolved, please check also these articles: https://help.resilio.com/hc/en-us/articles/205450355-My-files-don-t-sync https://help.resilio.com/hc/en-us/articles/360010899719-Cannot-download-files-These-files-cannot-be-downloaded-as-there-are-no-source-peers-online-for-too-long-timeWed, 18 Mar 2026 15:48:29 +0000Check your macOS storage. MacOS often fills up the main disk with junk files (presumably for caching) and doesn't adjust the storage dynamically in response to application needs. This can result in the OS appearing to be out of storage even though it isn't. This in turns causes weird app behavior. I noticed something similar within the past month. I think the root cause is my M1 has only 16 GB of RAM and macOS is using the SSD as a page file but not cleaning up stale items. A reboot (which happened to coincide with a macOS version update) fixed the issue.Wed, 18 Mar 2026 15:44:47 +0000Longtime user, but not savvy. I have one desktop and one older laptop synced just fine. I am replacing the laptop with Laptop2026. I thought I understood that in the new v3 world, I could simply link the new laptop. BUT when I attempt to add it to the identity, it says I have to remove at least one of the existing devices. I attempted to 'unlink' the older laptop but I still got the message that I would 'lose' everything on the desktop. I'm confident this is my error, but : 1. can I not have 3 linked devices to one identity for noncommercial license use? 2. if I need to 'remove' or replace the older laptop - EXACTLY HOW? thank you in advance.Wed, 18 Mar 2026 14:58:17 +0000So, after waiting a month to be approved to post here(really? no tech support other than this and it takes over a month to be approved? really?) I have used Resilio Sync for a long time, over 5 years, probably pushing 10 and it has always worked fine without a problem. Now starting about 3 months ago I have had the constant following issues: Clients will not connect When they do happen to connect they throw perpetual "can't download files" errors, either the orange triangle version that can be dismissed or the undismissable red circle exclamation point ones When they aren't locked up with the file errors, and when they do connect, they sync pathetically slow, as it it reports ~300 B/s, not KB, not MB, just plain B and it truly takes that long. I have restarted and reinstalled everything, I've tried new folders, old folders, new computers, running it in a VM, even factory resetting a phone it was on and nothing changes. Relay on or off, tracker on or off, wifi only, any network, local or over Verizon and however many hops to get home again, nothing changes. My current, occasionally working setup is the last version of Sync running on a Windows 10 VM, all folders are pointed at a NAS, and I have multiple Windows 10 and 11 PCs along with numerous Samsung phones backing up their entire contents through sync to the NAS. I've done it for years, it always worked without issue, and I liked the fact that within 5 minutes of taking a picture or making a document, it was backed up to the NAS, it was great. Now it may work once a week at best. The Windows 10 client usually shows a spinning circle or "0 out of 1" clients online and the ones backing up show the similar client message, along with the phones. Any possible idea on where to start?Wed, 18 Mar 2026 10:50:39 +0000Icons are based on macOS versions and do not have a way to change when the Macbook Neo schemes is changed. This makes resilio synced folders look out of place and not consistent with macOS.Sun, 15 Mar 2026 14:29:19 +0000This is all about Mac computers. I bought the Family 5 pack and installed the licenses. Now I'm getting rid of two computers and want to deactivate the licenses. How do I do that? I've unlinked them from their identity but the still active computers show the unlinked computers as Offline. They aren't, they're completely gone so I don't want them showing up in the Disconnected list. Right now, one is still there with an error that says "Looks like this device is duplicated or already unused." How do I get rid of that rather than just hide it - it's gone for good (although still physically in the house). Thanks.Fri, 13 Mar 2026 22:11:49 +0000I have the same problem but using Android with Resilio Sync with my MacBook (running obviously also Resilio Sync). My MacBook is in the mobile hotspot of my Pixel 9 Pro and the Android app refuses to work completely if there is no internet access on the phone. I also set up local sync and the moment I connect my Pixel 9 Pro doing the hotspot to a WiFi network having internet (the hotspot stays on, working as a repeater then) or if I enable mobile network, the sync starts but over the LAN, since I get transfer speeds of 100MB/s (no possible via mobile internet or WiFi here). https://help.resilio.com/hc/en-us/articles/204754349-Can-I-force-Sync-to-do-local-network-LAN-syncing-only-and-not-sync-via-the-Internet I guess my problem would be solved if the Android App would not be that picky about having internet access or not.Fri, 13 Mar 2026 20:23:09 +0000Fri, 13 Mar 2026 17:57:32 +0000I second this. Especially the alphabetical order sorting issue! And favorites would be wonderful!Wed, 11 Mar 2026 18:24:28 +0000Server hard drive failure and the sever cloud backup also wasn't working (grrr), so I'm trying to retrieve as many files that I can from my synched devices (iPad and an iPhone). I was hoping that connecting the device to my laptop would allow me to see Sync in the finder, under apps, and then be able to copy the files, but unfortunately it doesn't look like Sync supports that. Aside from using airdrop, is there another way to get files off of a Sync child iOS device? Thanks in advance if anyone has any ideas.Mon, 09 Mar 2026 20:10:43 +0000Can it be that the used Sync version is not up to date?Fri, 06 Mar 2026 16:42:39 +0000Yes, did you find a solution? Mine is idling using 100% CPU in activity monitor and frozen. Need to force quit. Didn't realise for a few days when I went away and it used a lot of energy doing nothing!Mon, 02 Mar 2026 08:33:42 +0000Is Sync still actively maintained or is this dying software? I get OS lockups on both Linux and Windows. And it seems to leave errors on my disk when restarting nowSat, 28 Feb 2026 17:54:52 +0000Anyone? Please help!Sat, 28 Feb 2026 03:53:05 +0000I had a question, regarding my selective Sync setup. I have an Original Google Pixel doing my photos backup for unlimited photos storage. I have Resilio Sync setup on 3 phones (Z Fold 7, Pixel Fold and Pixel 10 Pro XL). With the Z Fold 7 being my primary phone but I use the others as well. So I have the phones syncing with Google Pixel that has Resilio Sync installed on it for all 3 phones. Then Google Photos is backing up all they photos I synced to my Google Account. The issue is I now have a. Problem some I am out of space apparently. I wanted to know if I delete photos on my phone that have been backed up will that delete them from the phone they were synced from? What happens if I delete files (in my case photos) from the sync folder will it be delete them from the originating device as well or will r originating device resync them to the folder again? ThanksSat, 21 Feb 2026 01:14:37 +0000Thu, 19 Feb 2026 07:24:18 +0000Hi, I'm running Sync on Windows 11. When I quit Sync the interface closes, but the process remains and won't exit even by using Task Manager to terminate the task. Only a reboot works. The interface won't reload until I rebootMon, 16 Feb 2026 01:54:02 +0000hello, what happen if a file already sync is put in the Ignore List ? would it be removed ?Fri, 06 Feb 2026 21:04:13 +0000Use the docker app, it works great. I think for the permission issue above, I haven't ran into it again.Mon, 02 Feb 2026 13:28:20 +0000